Frequently Asked Questions

IPTV as a technology is completely legal – the term simply describes the transmission of television over the internet, just as large media libraries and streaming services do. German 4K provides you with technical access to an IPTV service with which you stream live TV and on-demand content.

IPTV stands for "Internet Protocol Television" – i.e., television via the internet instead of via cable, satellite, or antenna. You install an app on your device, enter your access data, and immediately stream over 36,000 channels from over 60 countries (you choose what is in your list) as well as 150,000 movies and series. You only need an internet-enabled device and a stable connection.

Practically any modern device: Amazon Fire TV Stick, Android TV & Google TV, Samsung & LG Smart TV (as well as Hisense, Philips, Toshiba etc.), Apple TV, iPhone & iPad, Android phones & tablets, as well as Windows PC and Mac. For every device, you will find illustrated step-by-step instructions on our site.

For HD, we recommend at least 10 Mbit/s, for real 4K at least 25 Mbit/s. For Wi-Fi, you should use the 5 GHz band if possible or connect your device via LAN cable – this ensures the most stable connection without buffering.

Yes. You can test German 4K for 24 hours completely free of charge and without providing payment details. This way, you can convince yourself of the image quality, stability, and channel selection completely risk-free before you decide. Just write to us briefly via WhatsApp.

No. All packages are contract-free and there is no automatic renewal. You pay once for your chosen duration and decide for yourself afterwards whether to renew. No cancellation necessary, no hidden costs.

There is nothing to cancel: your access simply expires after the booked duration, as there is no automatic renewal. If you want to continue watching, you can renew very easily via WhatsApp.

As a rule, your access is activated within a few minutes after ordering. You will receive your access data directly via WhatsApp and can start immediately.

Directly on the website: with Bitcoin/Lightning or – completely without crypto knowledge – via Bitcoin voucher with PayPal, credit card, or Apple/Google Pay. Your own Bitcoin wallet is set up in about 10 minutes; you can find the instructions for this in our blog. Our support will provide you with other payment methods in the WhatsApp chat. Payment is uncomplicated and one-time – without stored payment details and without a subscription.

A standard access is designed for one device at a time. However, you can install the app on as many devices as you like and use them one after the other. If you want to stream on several devices in parallel, inexpensive multi-device options are available – just ask our support.

Yes, in a massive selection. Alongside all major German channels, you get thousands of international channels from over 60 countries – ideal if you or your family want to watch home channels or foreign-language programs. You choose which countries are in your list and can change it at any time.

Yes. German 4K has over 36,000 channels from over 60 countries; you choose what is in your list. With your personal link, you set up country by country what you want to see, separated by channels and by movies and series. This can be done at any time and at no extra cost. You can find a brief explanation at german4k.com/liste; we will send you the personal link upon request via WhatsApp or Telegram.

Yes. German 4K offers an extensive sports range including football in the best possible quality. Experience Bundesliga and all top leagues in razor-sharp 4K – stable and without annoying buffering at prime time.

Yes, we show all German and international football matches – from the German league and the German Cup to Spanish, English, French, and Italian matches. International football broadcasts and major tournaments are also included, all conveniently in one app.

Yes. German 4K is an affordable alternative to stream football live – in 4K and without a contract. You can even test it for 24 hours for free and see the picture quality and stability for yourself before kickoff. This way, you watch football online whenever and wherever you want.

Available are, among others, the German league, the German Cup, the Spanish, English, French, and Italian leagues, as well as international club and national team matches. There are also many other international football broadcasts – ideal if you want to follow matches from several countries live.

Generally, yes. Instead of several expensive subscriptions for different providers, you get German and international football matches in one package at German 4K – without a contract and starting from just a few euros a month. This sports streaming alternative is thus a particularly affordable way to watch live football.

Thanks to our anti-buffer technology, streams usually run stably. If something does snag, a different player or a LAN connection often helps – and our support resolves most issues within a few minutes.

That depends on your device. On Fire TV, Android TV & Google TV, use our free German4K Ultra (Downloader code 8781950); on Apple devices, use the UHF app. On Samsung & LG, we recommend the CR Player, which we activate for you. The IBO Player Pro is just as proven. In our device guides, you will find the best choice for every device, including setup.

No. Our guides are deliberately written so that even non-technical people can follow them without problems – with screenshots for every step. And if you get stuck, our support will set up German 4K together with you.

We handle your data carefully and adhere to the requirements of the GDPR. For support, we only need the information necessary for the setup. Details can be found in our privacy policy.

Yes. As long as you have a stable internet connection, you can use German 4K abroad – for example, on vacation on your smartphone, tablet, or laptop.

Yes. Through our referral program, you get free months if you recommend German 4K to friends. Just talk to us about it.

Our German-speaking support is reachable daily via WhatsApp and Telegram and resolves the vast majority of concerns within a few minutes. You chat with real people instead of bots.

Real 4K quality instead of upscaled HD, stable anti-buffer technology, and daily reachable, German-speaking support – combined with fair, contract-free prices and a 24-hour free trial phase. Exactly this combination makes us one of the best IPTV providers for Germany.

Yes. With your own panel, you become a reseller and manage your accounts completely yourself – for family, friends, or customers. You get your own access, a credit balance, and a detailed manual. You can find all details on our reseller page.

Your panel runs on a credit balance: a 1-month term costs only 1 credit, 24-hour test accounts are completely free. You create and renew access points independently and unlock up to 10 free test accounts daily. This allows for the development of an affordable, scalable panel.

Definitely. Instead of managing many individual orders, you have all access points in one place with a panel, set terms yourself, and save noticeable money through the cheap credits. If you wish, you can even build a small business out of it.

Yes. Your access runs over the internet and is not tied to a country – it works in Austria and Switzerland just as reliably as in Germany. For both countries, you will find dedicated pages with the appropriate answers regarding reception, payment, and setup.